Service NOW Engineer — NOW Corporation

Service NOW Engineer


  • Collaborate with application developers and application development teams.
  • Solutions must be maintainable and leverage existing code or OOB functionality where possible.
  • Provide support for ServiceNow Platform.
  • Configure and enhance OOB solutions and custom apps on the ServiceNow Platform.
  • Facilitate system upgrades, updates and patches.
  • Perform root cause analysis and debug problems.
  • Develop and maintain data integration between ServiceNow and other platforms.
  • Develop and drive implementation of the service management tools, monitoring and associated business processes across the group.
  • Vocational/Bachelor’s degree graduate.
  • At least 5 years demonstrated experience in ITSM and Information Technology.
  • Demonstrated experience in ITSM and Information Technology.
    Advanced Knowledge of ITIL framework and have managed transformation and ongoing operations of Service Management processes. “